The High Performance Workbench (the Workbench) is an automated solution that has been developed to help regional and community banks manage overdraft processing, collection, and recovery activities effectively.

High Performance Workbench The High Performance Workbench provides a common desktop platform that automates the following personal checking operations functions:

	Automated Customer Collections Letters that the Bank can modify as they require
	Full Collection Operations Support including Phone Call Lists, tickler dates and free-form comments, Tolerance and Collections Ratios in real-time, etc.
	Loss Recoveries Automation subsequent to write-off and closing of account, including electronic interfaces to credit reporting and collections agencies
	Automated NSF (Overdraft) Processing using the Haberfeld “matrix” based on percentage of average rolling balance (opt.)
	Standard High Performance Checking® Performance Reporting and daily operations reports by Institution, Region, and Branch
	Direct Mail and Tell-A-Friend Redemption tracking to support Marketing Performance
	Supports Haberfeld Theory and Practice

The High Performance Workbench deploys a simplistic technology platform, capable of operating in a networked Windows^® 95/98/NT/2000/XP desktop environment. Novell NetWare^® and Microsoft Windows^® network operating systems are supported. Microsoft Access and SQL Server^® database environments can be interfaced, based on your own company standard. Minimal host system interface requirements provide for an ideal integrated addition to your financial institution's base checking account operation.

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